SupportCalls with Outlook download

Only automated help desk system seamlessly integrates with Microsoft Outlook.

"Automatic single help desk system seamlessly integrates with Microsoft Outlook."
dovnload.co.uk Editor: SupportCalls In addition, access is available via the web - perfect for remote support staffs. Additionally, end users of the web form, check status, or Knowledge Base, all first level support via a web browser can send search requests via the new support. Internal statistics, support cases, data networks, as charts and graphs, in-turn enables timely decision making for improved service and performance to evaluate the help desk manager provides support for viewing.

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In summary, SupportCalls higher productivity and lower operating costs for organizations and quicker response time to activate, increase productivity and help desk. After all, help-desk team for the bottom line for end-users to get better and timely services.

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Systems engineering and ground-up SupportCalls current Microsoft technologies and taking into account usability aspects in Outlook that is designed using the already familiar with most of us are. A central philosophy of attention to detail, and tight processes and user interfaces SupportCalls each bit is carved.

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Features:

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Outlook Help Desk right solution
input from various sources, in cases
Automatic support cases
Outlook e-mail Support Request form
Technicians assigned to the instant case
You can find information on your fingertips
Skype SMS HTTP gateway, or an integrated
Make phone calls with Skype or
automatic notifications
Technician Web Access
Knowledgebase
Client Web Service
From tracking and asset management
Statistics - Reporting, Graphics and Data Analysis
Outlook views
In case of export Outlook 2.3 now can be free SupportCalls a database of your choosing.